Achieve Zero Churn with AI-Powered Customer Retention
Turn every cancellation attempt into a conversation. RetainQ delivers personalized retention flows, real-time feedback collection, and AI-driven insights to help you understand and reduce churn - completely free, forever.
Built for Teams That Care About Retention
Trusted by the most innovative brands worldwide
From Setup to Saving Customers in Under 10 Minutes
Four steps. No engineering required. Start retaining customers today.
Create Cancellation Flows That Save Customers
Use the Simple 6-step wizard or the Advanced drag-and-drop canvas to build retention flows. Add survey questions, map offers to cancellation reasons, customize the design, and publish - all without writing code.
Show the Right Offer for Each Cancellation Reason
Build a reusable Offers Library with percentage discounts, fixed discounts, subscription pauses, trial extensions, or custom perks. Map different offers to different cancellation reasons so each customer sees a relevant incentive that prevents churn.
<!-- RetainQ Widget -->
<script
src="https://app.retainq.com/widget.js"
data-flow-slug="your-flow-slug"
data-trigger="#cancel-btn"
async
></script>
<!-- Identify logged-in users -->
<script>
window.__RQ_USER__ = {
email: "user@example.com"
}
</script>Add One Script Tag and You Are Live
Paste the widget script into your app. Set the flow slug and a CSS selector for your cancel button. RetainQ handles the rest - modal overlay, SPA route changes, and identified user sessions.
Track What Works with Real-Time Analytics and AI
Monitor retention rates, cancellation reasons, offer acceptance, and revenue saved on a live dashboard. Use AI Churn Intelligence to analyze your last 60 sessions and get actionable recommendations - one click, 15 seconds.
Everything Else You Need to Reduce Churn
Beyond flow builders and AI - analytics, notifications, API access, and more.
Real-Time Analytics Dashboard
Monitor retention rates, cancellation reasons, revenue saved, and per-flow performance on a live dashboard. Saved vs cancelled trends, reason breakdown donut charts, and date range filters - no BI tools required.
Feedback Log with CSV Export
Every cancellation session is captured with the customer's answers, outcome (retained or cancelled), offer response, and timestamp. Search, filter, and export to CSV for your CRM or product team.
Email, Webhook & In-App Notifications
Get notified when customers accept offers or complete cancellation. Email alerts via AWS SES, HTTP webhooks with structured JSON payloads, and an in-app notification bell in the dashboard.
REST API & MCP Server
Full REST API with API key auth and 120 req/min rate limiting. 32-tool MCP server (@retainq/mcp on npm) for AI assistants. Manage flows, offers, customers, and AI analysis programmatically.
AI Tells You Why Customers Leave - And What to Fix
One-click analysis of your last 60 sessions. Top churn drivers, offer effectiveness, high-risk customers, and actionable recommendations - all from your real data.
Add a subscription pause option for price-sensitive users.
Add a pause option for price-sensitive users - 52% of paused users return
Improve onboarding to boost feature adoption in the first 7 days
Show a competitive comparison when users cite switching as their reason
Simple Wizard or Advanced Canvas. Your Choice.
Get live in 5 minutes with the Simple Builder, or take full control with the drag-and-drop canvas - conditional branching, multi-path offers, and 11 node types.
Everything. Unlimited. Always Free.
No starter tiers, no usage caps, no hidden upgrade walls. RetainQ gives you every core feature at no cost. Build flows, run AI analysis, track customers - all free.
We believe every subscription business deserves access to world-class churn prevention tools - not just enterprise customers with five-figure SaaS budgets.
Get Started FreeInstant setup • No engineering required • 2-minute integration
Need an enterprise SLA, dedicated onboarding, or custom MSA? Contact our team →
What Our Early Adopters Are Saying
Feedback from product owners who joined RetainQ during our early access phase.
We set up our first cancellation flow in under 10 minutes. The AI analysis gave us insights we had been guessing at for months - now we actually know why users leave.
The Offers Library is what sold me. Create a discount once, use it across multiple flows. When we changed the value, it updated everywhere. Saves so much time.
I was skeptical about the AI, but it genuinely found patterns in our cancellation data that we missed. The Ask AI chat is surprisingly useful for quick questions.
The fact that this is free is wild. We were paying $400/month for a competing tool that did less. The API and MCP server are a bonus - our AI assistant can manage flows now.
Secure Infrastructure. Open API. Zero Engineering Overhead.
Built with security best practices and full API access so your team can integrate RetainQ into any workflow.
No-Code Flow Builders
Build and publish retention flows without writing a single line of code. The Simple Builder takes 5 minutes. The Advanced Builder gives you full canvas control with 11 node types.
Secure by Default
Row-level security on all database tables. API keys hashed with SHA-256 and shown once. Webhook SSRF protection blocks private IPs and metadata endpoints. reCAPTCHA v3 on auth.
Developer-First API
Full REST API with 120 req/min rate limiting via Upstash Redis. 32-tool MCP server for AI assistants. Embeddable widget with one script tag. Send-to-Developer email from the builder.
Got Questions? We Have Answers.
The most common questions about RetainQ, answered.
RetainQ is a free AI-powered customer retention platform for SaaS and subscription businesses. It helps you build cancellation flows, present targeted retention offers, analyze churn data with AI, and track customer behavior - all without writing code.
Yes. All core features are included at no cost - flow builders, offers library, AI churn intelligence, analytics, REST API, and MCP server. There are no hidden paywalls. The project is funded by donations.
Most users get their first flow live in under 10 minutes using the Simple 6-step wizard. Add cancellation reasons, map offers, customize the design, and publish. Embed with one script tag.
No. The Simple Builder is completely no-code. You only need a developer to paste the embed script into your app (one line of HTML). After that, your growth or product team can build and manage flows independently.
AI Churn Intelligence analyzes your last 60 cancellation sessions in 15-20 seconds. It identifies top churn drivers, rates offer effectiveness, flags high-risk repeat cancellers, and gives 3 actionable recommendations. You can also ask follow-up questions via the Ask AI chat panel.
Not yet. RetainQ does not have direct payment processor integrations at this time. When a customer accepts an offer, you are notified via email and webhook to apply the change in your billing system. Direct integrations are planned for a future update.
Discover Why Users Leave and Boost Retention Today
Gain deep insight into customer behavior, identify root churn causes, and deploy AI-driven retention flows - all at zero cost, with no usage limits and no expiry date.
Instant setup • No credit card • Free forever